Privacy Policy
Effective Date: 19th June 2025
Company Name: RGT Events Ltd
Company Number: 16528762
Registered Office: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE
Website: www.RGTEvents.com
Contact Email: info@rgtevents.com
1. Introduction
RGT Events Ltd is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including when booking events, subscribing to our mailing list, or visiting our website.
2. What Data We Collect
We may collect the following types of personal data:
Name, email address, phone number
Billing and payment details
Event preferences and accessibility requirements
IP address and browser information (via cookies)
Marketing preferences and communication history
3. How We Collect Your Data
We collect data when you:
Book an event or submit an enquiry
Subscribe to our newsletter
Interact with us via email or social media
Visit our website (via cookies and analytics tools)
4. Why We Collect Your Data
We use your data to:
Process bookings and deliver event services
Communicate with you about your event
Send service updates and marketing (with your consent)
Improve our services and website performance
Comply with legal and financial obligations
5. Legal Basis for Processing
We process your data under the following lawful bases:
Contractual necessity – to fulfil your booking
Consent – for marketing communications
Legal obligation – for tax and accounting compliance
Legitimate interest – to improve our services and protect our business
6. How We Share Your Data
We do not sell your data. We may share it with trusted third-party service providers, such as:
Payment processors (e.g. Stripe)
Email marketing platforms (e.g. Mailchimp)
Event venues or suppliers (where necessary for delivery)
All third parties are required to comply with data protection laws and only process your data for specified purposes.
7. How Long We Keep Your Data
Booking and financial data: retained for 6 years for accounting purposes
Marketing data: reviewed annually and removed upon request
Website analytics: anonymised and retained for up to 24 months
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Object to or restrict certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@rgtevents.com.
9. Cookies
Our website uses cookies to enhance your experience and analyse traffic. You can manage your cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.
