Terms and Conditions (B2B & B2C)
Effective Date: 19th June 2025
Company Registration Number: 16528762
Registered Office: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE
Website: www.RGTEvents.com
Email: info@rgtevents.com
1. Introduction
These Terms and Conditions (“Terms”) govern all event services provided by RGT Events Ltd (“we,” “us,” “our”) to the individual or entity booking such services (“you,” “the Client”). These Terms apply to both business (B2B) and consumer (B2C) clients. Where the Client is a consumer, their statutory rights under UK law, including the Consumer Rights Act 2015, shall apply and take precedence over any conflicting term.
These Terms shall prevail over any terms proposed by the Client unless expressly agreed in writing by RGT Events Ltd.
2. Services
We provide professional event management for golf tournaments and experiences, including:
Tournament format development
Venue booking and coordination
Player registration and communication
Event branding and sponsor activation
Prize sourcing and fulfilment
On-site delivery and coordination
All services are subject to availability and may be adapted with reasonable notice.
3. Booking & Payments
Bespoke services: A non-refundable 25% deposit is required to confirm booking; balance due 14 days before event.
Scheduled events: Full payment is required at the time of booking. See Clause 5.2 for details.
Late payments may incur a 5% surcharge, and we reserve the right to suspend services.
Payment methods accepted: [Insert applicable methods]
B2B Clients: Interest may be applied to overdue invoices at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
4. Client Responsibilities
Clients must:
Provide all relevant information, approvals, and confirmations in a timely manner
Ensure accurate player data and venue permissions (if applicable)
Respond promptly to communication
Delays or omissions may result in rescheduling fees, added costs, or reduced service scope.
5. Cancellations & Amendments
5.1 Bespoke Services (Private Bookings)
Clients may cancel within 14 days of booking unless services commence or the event is scheduled within that window.
After the cooling-off period:
More than 30 days: deposit retained, balance refunded
14–30 days: 50% of total fee payable
Less than 14 days: full fee payable
Requests must be submitted in writing to info@rgtevents.com
Refunds will be processed within 14 working days
Minor amendments may be accepted up to 7 days prior to the event, subject to availability
5.2 Scheduled Events (Ticketed Public Events)
Full payment is required at the time of booking
Due to limited availability, bookings are non-refundable unless the event is cancelled by RGT Events Ltd
If you are unable to attend, we may offer a credit or name transfer if notified at least 7 days prior and we can resell your place
No refunds or credits will be issued for cancellations made within 7 days or for non-attendance
This does not affect statutory consumer rights
6. Intellectual Property
All branding, formats, and materials developed or used by RGT Events Ltd remain our intellectual property. Clients may not copy, reproduce, or exploit our content without written consent.
7. Data Protection
We process personal data in accordance with the UK GDPR and Data Protection Act 2018. Data is used solely for event delivery, communication, and optional marketing.
We may share data with trusted processors (e.g. payment and email services). Full details are available in our Privacy Policy at www.rgtevents.com/privacy-policy
To opt out of marketing communications, contact info@rgtevents.com at any time.
8. Limitation of Liability
8.1 General Limitation
We are not liable for indirect, incidental, or consequential losses, including loss of income or opportunity.
8.2 Liability Cap
Our total liability shall not exceed the fee paid under the affected booking.
8.3 Exclusions
We are not liable for:
Force Majeure disruptions (see Clause 9)
Failures by third-party venues or vendors
Errors or delays caused by the Client
A participant’s inability to attend a scheduled event
Unauthorised use of our content or branding
8.4 Consumer Protection
Nothing in this clause limits liability for death, personal injury, or fraud. Consumer rights remain fully protected.
9. Force Majeure
We are not liable for failure to perform due to circumstances beyond our control (e.g. severe weather, illness, venue closure, travel disruption, or government restrictions).
In such cases:
For bespoke services: we will offer to reschedule or provide credit
For scheduled events: your place may be transferred or credited where possible
Refunds will only be issued where legally required
10. Indemnity (B2B Clients Only)
The business client shall indemnify RGT Events Ltd against any loss, claim, or damage arising from their actions, breach of contract, or infringement of third-party rights.
11. Entire Agreement
These Terms, along with any written proposal or booking confirmation, form the full agreement. No oral representations are valid unless confirmed in writing by RGT Events Ltd.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute shall first be addressed through good-faith negotiation, then submitted to the courts of England and Wales if unresolved.
13. Contact
For cancellations, amendments, or questions relating to these Terms, contact:
RGT Events Ltd
Email: info@rgtevents.com
Website: www.RGTEvents.com
